Open Mon – Fri 09:00-17:00

Terms of Service

Subscription & Fixed Term (3 & 6 month minimum term) based Clients

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the paketseo.com website operated by Kind Infotech (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By visiting our website or submitting your inquiry form you are legally bound to the Terms & Conditions as outlined in this documents.

Legal Agreement

This agreement shall be a legal agreement between Client and Kind Infotech. The agreement shall constitute the entire agreement between Client and Kind Infotech in relation to the Services and the subscription agreement and it shall not include any terms and conditions of Client (including on any purchase order or other document submitted by Client) unless agreed to in writing by Kind Infotech.

Purchases/ Payment

Upon signing up the initial set up fee will be charged directly to you credit card, our services will not commence until your nominated payment method has been successfully charged.

The initial set up fee is completely non-refundable.

Subscription Clients

Kind Infotech’s Services are billed on a subscription basis (“Subscription(s)”). You will be billed in arrears on a recurring payment schedule, you will be billed 7 days after date of sign up.

Kind Infotech will automatically charge your nominated credit card weekly for our weekly management fee unless a different agreement has been agreed upon by both Kind Infotech & The subscriber (in writing)

Kind Infotech reserves the right to engage a debt collector at your expense if there are any unpaid invoices overdue by 60 days.

Unpaid debts incur the maximum enforceable penalty rate.

Fixed Term Agreements (3 & 6 month minimum terms)

Kind Infotech’s Services are billed in arrears on a recurring payment schedule, you will be billed 7 days after date of sign up from your authorised nominated card.

Your Fixed term agreement (3 or 6 Month minimum term) will automatically renew at the term date unless Kind Infotech is advised of your intention to cancel prior to your minimum term end date.

During the fixed term agreement period clients are not eligible to pause management with Kind Infotech Unless a special agreement has been reached between Kind Infotech & the subscriber.

Pausing Kind Infotech service (Excluding Fixed Term Agreement/ Minimum term Clients)

If you wish to pause your management with Kind Infotech we require 1 weeks’ notice via phone or email. The maximum pause time period is 4 weeks unless an alternate agreement is reached between Kind Infotech & The Subscriber.

All paused clients will have a resume date as discussed with the client manager upon the pause request. At the end of the pause period a representative of Kind Infotech will contact the subscriber to resume the service, if for whatever reason the subscriber no longer requires Kind Infotech services a 2 week cancellation fee will be charged to the subscriber.

If Kind Infotech are not able to make contact with the subscriber when the service is meant to resume (at the end of the pause date period) the subscribers service will be cancelled, an email will be sent to the subscriber & 2 weeks cancellation fee will be charged to the subscriber.

Termination of Service (Subscription client)

If you wish to cancel/ terminate your Kind Infotech service, please advise us via phone or in writing. We do require 2 full weeks’ notice & at this time 2 full weekly payments will be charged. We will continue to service you for this 2-week time period until the agreement is completely finalised.

Upon cancelling/ termination your agreement with Kind Infotech any outstanding monies will need to be paid within 7 days.

Kind Infotech reserves the right to engage a debt collector at your expense if there are any unpaid invoices overdue by 60 days.

Unpaid debts incur the maximum enforceable penalty rate.

Termination of Service (Fixed term clients – 3 & 6 months)

If you wish to cancel/ terminate your Kind Infotech service before your fixed term agreement has ended you will need to pay out the remainder of you minimum term term with Kind Infotech in Full.

Upon cancelling/ termination your agreement with Kind Infotech any outstanding monies will need to be paid within 7 days from cancellation date.

Kind Infotech reserves the right to engage a debt collector at your expense if there are any unpaid invoices overdue by 60 days.

Unpaid debts incur the maximum enforceable penalty rate.

Your marketing spend is separate to our management fee and is paid directly to the relevant parties, terminating our services will not terminate your account with the third parties, this is your responsibility to maintain.

Sub-minimum terming

Kind Infotech Reserves the right to employ/ hire a sub-minimum termor (company or person) for the production or work for any of our clients at our sole discretion.

Changes to T&C’s

These Terms and Conditions can be modified at any time by Kind Infotech. You agree to continue to be bound by these Terms and Conditions as modified. We will publish the revised Terms and Conditions on our website – we will not separately notify you of these changes.

Contact Us

If you have any questions about these Terms, please contact us immediately.

Advertising Management Service T&C’s

Google AdWords

While Kind Infotech is managing your Google AdWords account the following terms and conditions apply: –

  • By entering this Agreement with Kind Infotech, you give us permission to access your Google AdWords account for the purposes of optimisation and management of your online business.
  • Kind Infotech will endeavour to set up your AdWords accounts as soon as possible, however in some cases it may take up to 5-7 days to complete set up of your new account.
  • If you decide to cancel our management services, you will need to pay out your minimum term with us within 7 days. Otherwise your agreement/ minimum term will automatically renew at the term date unless Kind Infotech is advised of your intention to cancel prior to your minimum term end date.
  • Kind Infotech Management service is a separate service from the “per click” fees that Google AdWords will charge you. Cancellation of your management does not automatically stop your Google AdWords advertising from running and incurring Google AdWords “per click” fees.  You are solely responsible for all charges by Google. Kind Infotech will not be liable for any amounts that Google charges you during the management period or following the cancellation of your management with Kind Infotech.
  • Please note that: –
    • (a) Kind Infotech is not Google, Google AdWords, Facebook/ Instagram, Yahoo or Bing
    • (b) Kind Infotech is affiliated with Google by being a “Google Certified Partner”. However, despite this affiliation with Google, Kind Infotech is a separate entity/ company from Google.
  • Kind Infotech will endeavour to help you obtain your online advertising goals by providing you with advice, information and technical services in relation to Search Engine advertising/marketing. Unless specifically stated to the contrary in this Agreement, Kind Infotech does not guarantee any particular rate of return or performance of any online advertising on Google AdWords (including but not limited to any particular search results page/s or rankings). We cannot be held responsible for commercial outcomes which are associated with the Internet marketing or management of your Google AdWords account for your business and/or websites.
  • Kind Infotech is providing an internet marketing service for a competitive price. Kind Infotech is not insuring or underwriting your chosen business model. You acknowledge that internet services are inherently subject to technical failures and disruptions from time to time. To the maximum extent permitted by law:-
    • (a) Kind Infotech will not be liable in any way for fines, penalties, taxes, exemplary/aggravated/punitive damages, liquidated damages, indirect/consequential losses (including loss of minimum term, loss of production, loss of revenue, loss of profit, lost opportunity costs, and/or other loss not arising naturally and directly according to the usual course of things) or legal costs and expenses.
  • These Terms and Conditions can be modified at any time by Kind Infotech. You agree to continue to be bound by these Terms and Conditions as modified. We will publish the revised Terms and Conditions on our website – we will not separately notify you of these changes.

Facebook

Kind Infotech takes no responsibility for replying to messages/ comments/ engaging with followers on clients Facebook pages.

Kind Infotech in conjunction with the client will create & run ads for specifically targeted audiences at the clients cost per click/ view.

Facebook in a spate entity/ company to Kind Infotech & all costs incurred within Facebook is of the client’s responsibility.

Landing Pages

All landing Pages are the property of Kind Infotech.

Kind Infotech Landing Pages are included in certain packages & are also available for a separate fee as an additional item/ service with Kind Infotech.

If at any time you choose to cancel/ terminate your service with Kind Infotech, the landing page will be removed/ taken down within 14 days from cancellation date.

If you wish to continue to use the landing page provided by Kind Infotech, there is a $19 Per week hosting fee attached to the Landing Page.

Search Engine Optimisation (SEO)

Service

This agreement is hereby entered into between Kind Infotech (hereinafter referred to as “we”, “us”, “SEO”, “our”) and Yourself hereinafter referred to as “Client/ subscriber”, “you”).

Kind Infotech agrees to provide the client with Search Engine Optimisation (hereinafter referred to as “SEO”, “Optimised Content Marketing”). We are authorized to use the specific keywords and/or phrases for developing and improving the natural visibility of the Client’s site(s), in the search engines (Google, Bing, Yahoo & other Search Engines).

Kind Infotech will endeavours to provide Service to the Client within a reasonable time frame. Digital Pty Ltd is not liable for any delays.

These Terms and Conditions can be modified at any time by Kind Infotech. You agree to continue to be bound by these Terms and Conditions as modified. We will publish the revised Terms and Conditions on our website – we will not separately notify you of these changes.

Definition of SEO

SEO is short for search engine ooptimisation. Search engine optimisation is a methodology of strategies, techniques and tactics used to increase the amount of visitors to a website by obtaining a high-ranking placement in the search results page of a search engine— including Google, Bing, Yahoo and other search engines.

Please note Search Engine Optimisation does not include web design work or website changes. This service is available at an additional cost of $50 per hour or a quote can be given when requested.

Disclaimer of Warranties

Kind Infotech endeavours to get the client’s website ranking at high as possible on all search engines however we offer no guarantee you will rank in position one/ page 1.

Client acknowledges and understands that a website’s rankings may go down/backwards for many reasons. Client agrees if this were to happen, Kind Infotech will not be held liable for this and no refunds or discounts will be given.

Kind Infotech is not responsible for changes made to the website by other parties that adversely affect the search engine rankings of the Client’s website.

Kind Infotech makes no guarantee that Search Engine Optimisation will generate any increase in sales, business activity or profits for your business.

The client agrees to give Kind Infotech access (usernames/ passwords) to all relevant website related information for the purpose of Search Engine Optimisation to be performed in a timely manner.

Kind Infotech takes no responsibility for any errors which may occur on the clients website which may result in down time for the clients website.

Kind Infotech will also not take responsibility for clients amending their own websites, this is performed at their own risk.

Payment Terms

Kind Infotech will charge an initial set up fee for Search Engine Optimisation, no work will be commenced until this fee is successfully charged to your nominated card.

Kind Infotech will then charge your nominated authorised credit card 7 days later on a subscription basis, a month in advance for our Search Engine Optimisation service. This payment is an ongoing automatic payment from your nominated credit card until such time you have notified Kind Infotech of your intention to cancel the service.

Kind Infotech will continue to provide you will Search Engine Optimisation service while there is an agreement in place providing the billing is up to date with no outstanding monies.

Termination of Service

You must notify Kind Infotech ty Ltd by phone or email if you wish to cancel the service. Kind Infotech requires 30 days’ notice for all Search Engine Optimisation cancellations.

Kind Infotech will still perform Search Engine Optimisation services during this notice period providing Kind Infotech still has access to all relevant accounts.

Kind Infotech reserves the right to engage a debt collector at your expense if there are any unpaid invoices overdue by 60 days.

Web Design

You confirm that you are in an agreement with & bound by the terms & conditions outlined in this documents with Kind Infotech.

Kind Infotech will carry out work only where an agreement is formed either by email or telephone. An ‘order’ is deemed to be a written or verbal minimum term between Kind Infotech and the client, this includes telephone and email agreements.

Kind Infotech will make every effort to ensure that the website and any scripts or programs are free of errors/ bugs, however Kind Infotech will not accept responsibility for any losses incurred due to malfunction, the website or any part of it.

The website, graphics and any programming will remain the property of Kind Infotech until all outstanding accounts/ invoices are paid in full.

Kind Infotech will not take responsibility for any copyright infringements caused by materials/ content submitted by the client to Kind Infotech. We reserve the right to refuse the use of any copyright materials.

Any additions/ changes to the original quote/ agreement will be carried out at the discretion of Kind Infotech & additional charges will be applied at the rate of $50 per hour for all web work.

The client agrees to make available as soon as possible to Kind Infotech all materials/ access required to complete the site to the agreed standard and within the set deadline.

Kind Infotech will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines/ due dates.

Kind Infotech will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Kind Infotech will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided.

An initial deposit of 50% is required with any project before any work will be carried out. This can only be changed if an agreement has been made with Kind Infotech & the client.

Once a website/ project has been designed and completed the final balance of payment is then due. There are no exceptions to this, i.e If the client decides they no longer want the site, they are still obliged to pay for the work that has been done. Non-payment will result in legal action being taken if necessary.

We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice. We do offer Search Engine Optimisation Services however this service is not included in web design projects.

Kind Infotech (and any subminimum termors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due (within 7 days from invoice date)

If accounts are not finalised or Kind Infotech have not been contacted regarding the delay, access to the related website may be denied and web pages removed.

Following consistent non-payment of an invoice our solicitor may be engaged or Kind Infotech also has the right to engage a debt collector to recover the funds owing to Kind Infotech.